FAQ
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Choose your product, add it to the cart, enter your name, phone number and address, then confirm. Our team will call you back to validate the order.
No, we operate on a cash-on-delivery (COD) basis — you pay only when you receive your package at home.
Delivery generally takes 2 to 5 business days depending on your city. For major cities (Casablanca, Rabat, Marrakech, Fes), delivery may be faster.
Yes, after dispatch we send you a tracking number via SMS or WhatsApp so you can follow your delivery.
Contact us immediately by phone or WhatsApp with a photo of the product. We will arrange a replacement as quickly as possible.
Yes, contact us as soon as possible before shipping and we will update the address.
Yes, we deliver to all cities in Morocco. Delivery times and costs may vary by region.