Terms of Sale
These terms apply to all purchases made on this online store.
Parties to the contract
Confirming an order constitutes a sales contract between the store and the customer, governed by these terms of sale.
Prices
Prices are shown in Moroccan dirhams (DH), all taxes included. Delivery costs are shown at checkout and communicated before confirmation.
Payment method
Payment is made exclusively in cash on delivery (COD). No electronic payment method is accepted at this time.
Order processing
Your order is processed within 24 hours of phone confirmation. Shipment occurs within 1 to 2 business days after processing.
Delivery and receipt
We work with reliable carriers in Morocco. Upon delivery, please check the product before signing the delivery slip.
Returns
The return and exchange policy is detailed on the dedicated page. Return period: 7 days from receipt.
Disputes
In the event of a dispute, we favor amicable resolution through direct contact. This contract is subject to Moroccan law.